04-03-2009, 04:29 PM
I just bought a "Western Digital MyBook Essential" external harddrive, the 1Tb model. I'm eager to backup all my stuff and free up space on my computer
However I made a mistake when I hooked it up. I hooked it up while my computer was in sleep mode. I saw it activate, but then when I woke my computer nothing happened. The drive sits there quietly as if it's turned off, and my computer won't recognize that it's plugged in. Later on I realized that the first time you hook up the drive it runs an installation program to install itself, and because I hooked it up when my computer was in sleep mode, naturally this installation process didn't carry through. I tried unplugging it and plugging it back in, I tried restarting my computer, but - nothing.
Does anyone else have any experience with this sort of problem and can tell me how to activate the drive? I found an online manual which I think says I should "Go to Start, My Computer, and double-click Setup.exe." What the heck does that mean? There's no option called My Computer on my Start menu.
However I made a mistake when I hooked it up. I hooked it up while my computer was in sleep mode. I saw it activate, but then when I woke my computer nothing happened. The drive sits there quietly as if it's turned off, and my computer won't recognize that it's plugged in. Later on I realized that the first time you hook up the drive it runs an installation program to install itself, and because I hooked it up when my computer was in sleep mode, naturally this installation process didn't carry through. I tried unplugging it and plugging it back in, I tried restarting my computer, but - nothing.
Does anyone else have any experience with this sort of problem and can tell me how to activate the drive? I found an online manual which I think says I should "Go to Start, My Computer, and double-click Setup.exe." What the heck does that mean? There's no option called My Computer on my Start menu.